If you are not satisfied with your purchase for any
reason, you have 60 days from the date of delivery to return the product and request a
refund.
Please follow the steps below to initiate your return:
Step 1:
Check Eligibility
Ensure your request is within the 60-day return period
starting from the date your order was delivered. You can confirm your delivery date using your
tracking information.
Step 2: Contact Support
Send an email to
contact@customercs.com with the subject line “Refund Request”.
In your
message, briefly mention that you would like to request a refund.
Step 3: Return
the Product
Return all bottles (opened or unopened, including empty bottles)
to the address below:
📍 11870 62nd St N, Largo, FL 33773,
USA
Please include a note with your:
● Full Name
● Email
Address
● Order ID (if available)
This will help us process your request
faster.
Please note: Return shipping costs are not covered and must be paid by the
customer.
Step 4: Refund Processing
Once your return is received,
your refund will be processed within a few business days. You will receive a confirmation email
once the refund has been issued.
Please allow 5–10 business days for the
refund to reflect in your bank or credit card statement, depending on your provide